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LuckyGunner.com has a live inventory system that removes any out-of-stock items from our website the moment the last unit is ordered.
If you see it, we have it in stock and ready to ship.
If you place an order before 3 PM EST, your product will ship that same day. If you place an order after 3 PM EST or over the weekend, your product will ship the next business day.
If your order isn’t in stock and shipped the same day or next business day, we will refund 110% of your money.
Our general policy is that we do not cancel orders. However, since we value you and your experience on Lucky Gunner, we do try to make exceptions whenever possible.
One of our core offerings to you is fast shipping. We have set up a system that ships orders very fast – sometimes within minutes!
Thus, we will try our best to attend to any cancellation requests before an order ships. However, we cannot guarantee that we will be able to catch it in time.
If you make a cancellation request but it is too late to cancel the order, then you must submit a return request. We can only accept a return if it follows our return policy.
Please email us at email@example.com to start a return request; someone on our staff will respond promptly. If your return is approved, we will reply back to your email with the options available for processing your return.
If you refuse to accept an order that you placed, then we will issue you a refund; however, any such refund will be MINUS the cost of shipping both ways AND a restocking fee equal to $35 or 5% of the value of your order, whichever is greater.
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