• Is what I see on LuckyGunner.com actually in stock and ready to ship?
• How fast will my product ship?
• Is LuckyGunner.com a secure website?
• What will the shipping cost be to my location?
• I have placed an order. When will I receive my tracking number?
• I live near Knoxville, TN, can I pick up my order at your office?
• How can I request that my package is sent “Signature Required”?
• How can I contact the friendly people at LuckyGunner.com?
• Why are the prices at LuckyGunner.com so good?
• How can I track my product once I receive a tracking number?
• I love LuckyGunner.com. How can I thank you?
• Can I return product to LuckyGunner.com?
• What payment methods do you accept?
• I want to buy someone a LuckyGunner.com gift card. How do I do this?
• I have a LuckyGunner.com gift card. How do I use it?
• How much purchasing power is left on my LuckyGunner.com gift card?
• What is LuckyGunner.com's privacy policy?
• I want to buy lots of ammo (25,000 rounds or more). What should I do?
• I am a supplier and would like to sell great product to LuckyGunner.com for a great price. What should I do?

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Is what I see on LuckyGunner.com actually in stock and ready to ship?

You bet it is! LuckyGunner.com uses a live inventory system that automatically removes product from our website the moment the last unit is ordered. If you see it, it is in stock and ready to ship.

How fast will my product ship?

Faster than anyone else in this industry. If you place your order before 2PM EST, your product will ship same day. If you place your order after 2PM EST, your product will ship the following business day. We want repeat customers, so we do everything we can to impress the socks off you.

Is LuckyGunner.com a secure website?

Absolutely! We handle your information with utmost care. Our entire site is PCI compliant and our checkout process is SSL encryption secured and is tied directly into the secure Authorize.net payment gateway. Not even the owners of our company can access your credit card information within our system.

What will the shipping cost be to my location?

The easiest way to determine this is to simply place your items in our online cart by clicking "Buy Now" and then use our cool shipping quote tool that will appear. It will tell you exactly what your shipping costs will be for the items in your cart.

I have placed an order. When will I receive my tracking number?

You will receive an e-mail from our office as soon as your product ships. This e-mail will thank you once again for your order and will provide you with your tracking information.

I live near Knoxville, TN, can I pick up my order at your office?

Sorry, but our product actually ships out of our warehouse in Ohio. We have consolidated our fulfillment operations in one location to take advantage of various cost savings. This allows us to in turn offer you better prices.

How can I request that my package is sent “Signature Required”?

As soon as you place your order, you will receive an order confirmation by e-mail. Please simply forward this e-mail and your request to sales@luckygunner.com. There will be an additional charge of $5.00 per package for signature required servicing.

How can I contact the friendly people at LuckyGunner.com?

You can contact us by phone, e-mail, Live Chat, snail mail, or smoke signal. We will be happy to help you either way. Just go to the About Us page for our contact information.

Why are the prices at LuckyGunner.com so good?

Two reasons. First, we work our tail ends off finding good buying opportunities. Secondly, we have a low-cost business model that uses technology and careful operational planning to eliminate unnecessary costs that our competitors compensate for by adding pennies and dollars onto the prices they offer you.

How can I track my product once I receive a tracking number?

At this time, all of our packages ship UPS Ground, so once you have your tracking number, you can go to www.ups.com and simply enter your tracking number in their tracking tool. It is fast and free.

I love LuckyGunner.com. How can I thank you?

Just tell a friend or ten about us. They will love you for it too!
You can share our site with others online by clicking this button:
Better yet, if you own a website or know someone who does, put a link to LuckyGunner.com on your website and help spread the word about our in stock ammo deals!

Can I return product to LuckyGunner.com?

Sorry, but because of the industry we are in, we do not accept any product returns under any circumstances. If we did this, we would have no way of really knowing what we would be receiving. Please just be very careful that you select the product you really want when you are placing your order.

What payment methods do you accept?

We accept certified checks, money orders, and credit cards to include Visa, Mastercard, Discover, and American Express. If you pay by certified check or money order, your product will be shipped only after your payment has cleared the bank, so if you need your product quickly, it is best to pay by credit card.

I want to buy someone a LuckyGunner.com gift card. How do I do this?

It is very easy! Just click on the gift card product category on the left of the screen and find the gift card of your choice. Once you click "Buy Now" you will be asked if you want to ship the card to yourself or to someone else. You can even create a custom message to include with the gift card. Our gift cards are the perfect gift as they are good for a whole year from the date of purchase and can be used over and over until the balance is expired.

I have a LuckyGunner.com gift card. How do I use it?

First of all, be sure to thank the person who gave it to you. They are a true friend! Then all you have to do is create a shopping cart with the products you want and then enter your gift card code into you coupon code field when checking out.

How much purchasing power is left on my LuckyGunner.com gift card and when does it expire?

Just click here and enter your gift card code. Our system will tell you exactly how much purchasing power is left and when your card expires.

What is LuckyGunner.com's privacy policy?

Stated simply, we are very serious about protecting the information you provide. Our Privacy Policy is a bit lengthy, so you may just want to read it yourself by clicking here.

I want to buy lots of ammo (25,000 rounds or more). What should I do?

You may qualify for our bulk purchases program. To learn more, go to the bulk purchases page.

I am a supplier and would like to sell great product to LuckyGunner.com for a great price. What should I do?

We are always looking for good deals to pass on to our customers. Just call our office at (800) 317-9506 or send an e-mail to purchasing@luckygunner.com.

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