Frequently Asked Questions About Lucky Gunner Ammo

Is what I see on LuckyGunner.com actually in stock and ready to ship?

You bet it is! LuckyGunner.com uses a live inventory system that automatically removes product from our website the moment the last unit is ordered. You can even see the availability of each product since our website tells you the real time number of products we have in stock for each type of ammo! If you see it on our website, it is in stock and ready to ship- 110% Guaranteed.

What will the shipping cost be to my location?

The easiest way to determine this is to simply use our cool shipping quote tool that will tell you what your shipping costs will be for the items in your cart. Simply follow these steps:

Place all the items in your cart that you are interested in purchasing
Beneath the items in your cart you will see "Estimate Shipping and Tax" in the middle of the page
Enter the state and zip code where your order will be shipped
Click "Get A Quote"

How fast will my product ship?

Faster than anyone else in this industry. If you place your order before 3PM EST, your product will ship same day. If you place your order after 3PM EST, your product will ship the following business day. We want repeat customers, so we do everything we can to impress the socks off you.

I have placed an order. When will I receive my tracking number?

When you place your order you will first receive an email confirmation stating that your order has been placed. Once your product ships later that day or the following business day depending on when your order was placed, you will receive an e-mail from our office. This e-mail will thank you once again for your order and will provide you with your tracking information so that you can track your ammo all the way to your door step. Your tracking number will not work, however, until UPS or FedEx scans your product into their system so make sure to wait until 8PM that night before tracking your order!

How can I track my product once I receive a tracking number?

At this time, all of our packages ship UPS or FedEx, so once you have your tracking number, you can click Universal Package Tracker and simply enter your tracking number in their tracking tool. It is fast and free.

How can I request that my package is sent “Signature Required”?

As soon as you place your order, you will receive an order confirmation by e-mail. Please simply forward this e-mail and your request to sales@luckygunner.com. There will be an additional charge of $5.00 per package for signature required servicing.

I live near Knoxville, TN, can I pick up my order at your office?

Sorry, but our product actually ships out of our warehouse in Ohio. Due to security reasons, our warehouse in Ohio does not offer local pick-up. We have consolidated our fulfillment operations in one location to take advantage of various cost savings. This allows us to in turn offer you better prices.

Can LuckyGunner.com ship to my location?

Please do your own independent research to check your local laws for restrictions before ordering ammunition products. Currently, due to state regulations, LuckyGunner.com is not able to ship to AK, HI, MA, NYC, or Chicago. Additionally, if your order is being shipped to IL or NJ we need documentation before we can ship your order-please email us at sales@luckygunner.com.

Can I return product to LuckyGunner.com?

Sorry, but because of the industry we are in, we do not accept any product returns under any circumstances. If we did this, we would have no way of really knowing what could have happened to the product during transit or while in the hands of someone else and therefore we would be risking the safety of our customers if we accepted the returned product. Please just be very careful that you select the product you really want when you are placing your order.

What payment methods do you accept?

We accept all major credit cards to include Visa, Mastercard, Discover, and American Express.

Does LuckyGunner.com offer discounts to new customers?

Yes, discount pricing is built into almost every product on our website through "tiered pricing". Therefore, the more you buy, the more you save (in most cases)! Also, be sure to search our site for "special pricing" to take advantage of our weekly specials! Beyond these discounts, we are not currently offering any discount codes to our new customers, but we periodically offer discount codes to our returning customers! Sign up for our newsletter to make sure you don't miss out! You can easily subscribe to our Newsletter on the bottom left of our homepage.

I want to buy someone a LuckyGunner.com gift card. How do I do this?

It is very easy! Just click on the gift card product category on the left of the screen (or click here) and find the gift card of your choice. Once you click "Buy Now" you will be asked if you want to ship the card to yourself or to someone else. You can even create a custom message to include with the gift card. Our gift cards are the perfect gift as they are good for a whole year from the date of purchase and can be used over and over until the balance is expired.

I have a LuckyGunner.com gift card. How do I use it?

First of all, be sure to thank the person who gave it to you. They are a true friend! Then all you have to do is:

Create a shopping cart with the products you want to buy
Enter your gift card code in the Discount Code box located in the middle of the page under the products in your cart
Click "Apply Coupon"
Then Proceed to Checkout

How much purchasing power is left on my LuckyGunner.com gift card and when does it expire?

Just click here and enter your gift card code. Our system will tell you exactly how much purchasing power is left and when your card expires.

What is LuckyGunner.com's privacy policy?

Stated simply, we are very serious about protecting the information you provide. Our Privacy Policy is a bit lengthy, so you may just want to read it yourself by clicking here.

Is LuckyGunner.com a secure website?

Absolutely! We handle your information with utmost care. Our entire site is PCI compliant and our checkout process is SSL encryption secured and is tied directly into the secure Authorize.net payment gateway. Not even the owners of our company can access your credit card information within our system.

I want to buy lots of ammo (25,000 rounds or more). What should I do?

You may qualify for our bulk purchases program. To learn more, go to the bulk purchases page.

I am a supplier and would like to sell product to LuckyGunner.com. What should I do?

We are always looking for good deals to pass on to our customers. Just call our office at (800) 317-9506 or send an e-mail to purchasing@luckygunner.com. Be sure to explain exactly what you are selling, preferably referencing your website and providing some pricing.

How can I tell someone else about LuckyGunner.com?

Just tell a friend or ten about us. They will love you for it too!
You can share our site with others online by clicking this button:
Better yet, if you own a website or know someone who does, put a link to LuckyGunner.com on your website and help spread the word about our in stock ammo deals!

How can I contact LuckyGunner.com?

You can contact us by phone, e-mail, Live Chat, snail mail, or smoke signal. We will be happy to help you either way. Just go to the About Us page for our contact information.